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Terms and Conditions
Eligibility Age
18 years or above
Documents
Indian National :
- Driving Licence
- Latest Electricity Bill. Voter ID card Can be additional and optional
- Documents should be email from Corporate email ID.
- Self Employed : should provide GST or PAN of company.
- Aadhaar Card Number and Copy.
Foreign National :
- International Driving Permit (IDP).
- Passport Copy.
- Any Resident proof apart from Passport.
- Credit Card.
Credit Card with desired limit of Security Deposit of Rs.5,000 (Rupees Five Thousand Only). If the User does not present the above documents in original at the time of obtaining delivery of the Vehicle, the company shall be entitled to refuse the delivery of the Vehicle and cancel this Agreement in such an event Rs.1000 or the rental amount whichever is less shall be charged to the renter.
Note: Individuals holding Non India Driving License need to carry IDP [International Driving Permit] at the time of delivery of car. Avis will not hand over the car in case the IDP is not shared with us. No refunds will be made in such a case.
Rental Period
The said period shall be calculated from the time the User collects the Vehicle and up to the time the User returns the rental vehicle.
Other terms
As per terms given below
Delivery /Collection
Vehicle must be returned at the same location from where it was delivered to the renter.
Included KMs
Unlimited
Fuel
The Vehicle will be provided with a full tank of fuel. In case the tank is not full at the time of return of Vehicle, the User will be charged for short fuel on fuel price of the day the car was returned.
GPS Navigation system/Child Safety Seat
GPS Navigation / Child safety seat shall be available on request with additional charges (Subject to availability)
Threshold time
In case of late return, the User will be allowed a leverage of 1 hour for returning the Vehicle after that late return charges shall be applicable as below.
Cancellation
| S. No. | Cancellation Done | Percentage of deduction on Total Rental amount |
|---|---|---|
| 1. | Prior to 04 hours from reporting time | No Cancellation Charge |
| 2. | Within 0 - 4 hours from rental time | 100% |
| 3. | No show | 100% |
Extra Usage Policy
| S. No. | Cancellation Done | Percentage of deduction on Total Rental amount |
|---|---|---|
| 1. | Prior to 04 hours from reporting time | No Cancellation Charge |
| 2. | Within 0 - 4 hours from rental time | 100% |
| 3. | No show | 100% |
Over Speeding Charges
Customers are allowed to drive the Vehicle up to a maximum speed of 80 km/hr, beyond which the Vehicle will be considered as over speeding. A penalty of Rs. 200 will be charged on the first instance, followed by a further penalty of Rs. 500 and Rs. 1000 for 2nd instance and 3rd instance respectively making it a total of Rs. 1,700/- after third instance. After the third instance, Booking will stand cancelled and the Company shall get the right to take back the Vehicle and terminate the Agreement.
AVIS Cancellation Policy (Chauffeur Drive & Self Drive Rentals)
- If booking is cancelled prior to 48 hours from rental start time, no cancellation charges will be applied on booking amount.
- If booking is cancelled within to 24 - 48 hours from rental start time, 3% processing fee will be charged on booking amount.
- If booking is cancelled within 4 - 24 hours from rental start time, 50% cancelation charge will be applied on the total booking amount.
- If booking is cancelled within 0 - 4 hours from rental start time or “NO SHOW”, 100% cancelation charge will be applied on the total booking amount.